Does it work when it counts?
Load speed, a valid security certificate, whether the contact form actually sends, and whether the first screen says what you do and where you do it.
A real person reviews what your customers see when they look for a business like yours. You get a short list of verified findings, why each one matters, and what to fix first.
We look at your business the way a customer does: from the outside, with no access to your accounts. Every finding is something anyone can see, which is exactly why it matters.
Load speed, a valid security certificate, whether the contact form actually sends, and whether the first screen says what you do and where you do it.
How your business appears on Google and Maps when someone close by searches for what you sell, and whether the name, address and hours match everywhere they are listed.
Where your reviews actually live, how recent they are, what a new customer reads first, and whether anyone is replying to the ones that need a reply.
We follow the path a customer takes after they fill in your form or pick up the phone, and note where that path goes quiet.
Phone, form, email, social messages, map listings. Businesses collect contact points over the years and rarely check that all of them still reach a human.
The findings put in order, so you know what is costing you customers today and what can wait until next quarter.
Your findings live on a private link that only you have. Every finding is written the same way, so you can act on it without calling anyone first.
The certificate on your website expires on August 5. Nothing has been set up to renew it automatically.
On the day it expires, every browser shows a full page red warning before your site. Most people leave there.
Turn on automatic renewal with your host. It is usually one setting and takes about ten minutes.
Because it is the fastest way to show you how we work. We would rather find three real problems on your business than send you a brochure about ours.
Most owners fix one or two of the findings themselves and never speak to us again. Some read the list, decide they do not want to own any of it, and ask us to run the whole marketing operation. Both of those are a good outcome for us, which is why there is no pressure either way.
A person reads every check-up before it is sent. If a finding cannot be verified, it does not go on your page.
We only need enough to find you online the way a customer would. No brief to write, nothing to prepare, no call required first.
About 30 secondsSomeone goes through the six areas by hand and verifies each finding against the live source. Anything we cannot confirm is left out.
A few working daysThe findings, the evidence, and what we would fix first. If you want it walked through, book twenty minutes. If not, keep it and use it.
Yours to keepIt takes about thirty seconds to ask for. Worst case you learn that everything is in better shape than you thought.
Would rather talk first? Call (512) 572-7079 or email hello@nextstepmedia.us.